Wildwater Open Positions

You have the largest impact on our Guests' experience.  While this job is both fun and rewarding, it is also physically demanding- guides must be in excellent physical condition.  Training is unpaid but provided at no cost.  Wildwater operates a Guide School program in the spring for training potential employees (fee for food, supplies, transport to the various rivers & required river gear). See more below.

• 10 days minimum training on the river without pay
• Safety awareness and practices are essential.
• Capacity to work outdoors in all types of weather.
• Outgoing personality, friendly, and able to assist all types of Guests.
• Ability to work well under pressure and think quickly in emergencies.
• Must have basic First Aid and CPR (equivalent or better - courses often available).
• Second-year guides and Trip Leaders are required to have Advanced First Aid (equivalent or better).
• Ongoing training and training of others are expected.

RAFT GUIDE & RANGER SCHOOL/TEAM TRAINING

• Minimum 18 years old
• Current First Aid & CPR
• Complete training, including leadership, rescues, and interpretive knowledge
• Able to work well on a team
• Willing to learn and teach about local history, environment & culture
• Capable of providing leadership and guidance
• Demonstrate strong communication skills
• Able to work and lead in stressful situations
• Able to work at heights above 60 feet
• Responsible for own safety and the safety of others
• Good time management skills
• Punctual and committed to the job
• Willing to assist as asked or needed
• Able to make risk management decisions
• Willing and able to follow directions from others
• Able to walk uneven terrain for 1/2 mile

RESPONSIBILITIES

• Maintain a professional, friendly work & operational environment
• Arrive ready to work as scheduled for pre-trip responsibilities
• Meet and greet zipline canopy tour Guests
• Lead small or large groups in an outdoor adventure setting
• Manage small group training with 1 or more coworkers
• Instruct Guests on the proper use of canopy tour course & equipment
• Assist Guests with physical or emotional challenges
• Communicate any needs and challenges appropriately to the team
• Maintain a timely experience using ziplines & high-level climbing gear
• Share and teach specific facts and stories about the environment & region
• Manage risky behavior and maintain control of the group at all times
• Respond to injuries by providing appropriate treatment and communication
• Help manage care and maintenance of equipment and facility
• Complete required reports and paperwork as requested
• Capable of opening or closing of course including paperwork and securing equipment
• Assist as needed or directed with clean-up and closing responsibilities

Thank you for your interest in becoming part of our Team, we are looking forward to reviewing your application

You will be the first person with whom our Guests speak, and often, the deciding factor as to which outfitter the Guests will choose.

• Fielding general information calls and inquiries regarding all aspects of Wildwater's adventures and areas in which we provide services.
• Selling of all Wildwater activities & lodging.
• Management of online reservations & email correspondence.
• Must maintain a professional manner and work well under pressure, remain calm, enthusiastic, and be flexible.
• Must be organized, detail-oriented, and possess good communication skills.
• Use computers to check availability and record reservations accurately.
• Driving as needed for post office runs, bank runs and other errands as needed.

You are the first smiling face with whom our guests will come in contact.  A positive attitude is a must!  This is a fun and often fast-paced job requiring someone who is detail-oriented and works well under pressure.

• A genuine smile, outgoing and friendly personality with good communications skills.
• Honest, dependable, and prompt.
• Ability to merchandise, display stock, maintain store appearance, and track inventory.
• Ability to answer guest questions about all of Wildwater's activities.
• Ability to use computers to check availability and record reservations accurately.
• Accurately complete end-of-day reports.
• Driving as needed for post office runs, bank runs, and other errands as needed.

 Drive shuttle vehicles to and from the river and other destinations.  Maintain vehicles in a neat and clean manner.  Must have a valid CDL with airbrake and passenger endorsements.

• Must provide a DOT driving record annually.
• DOT regulations require a physical exam & drug testing of all qualified applicants.
• Outgoing personality, friendly and enjoy talking with all types of Guests.
• Must be 25 years old to transport drive buses.

These individuals are more than just guides- experience, commitment to excellence, and willingness to accept responsibility are expected.  The primary responsibility of trip leading is to organize and conduct trips in a manner that adheres to the quality service and safety standards set forth by Wildwater.

• Must maintain a professional manner and be able to make decisions under pressure.
• Ability to speak clearly to groups and individuals.
• Mature, trustworthy, and organized.
• Ability to delegate duties.
• Assist in training new guides.
• Must have Advanced First Aid and CPR (equivalent or better - classes often available).
• Driving as needed for overnighters, shuttles, and other errands as needed.

You will be preparing and serving Guest and employee meals.  Responsibilities vary widely from one location to another. Familiarity with safe food handling techniques and preparations is a must.  The Chattooga, in Long Creek, SC, is looking for a Food Service Manager for the 2024 Season.  Contact Danny Hales @ dahales6190@gmail.com for more information.

• Ability to budget and keep good expense records.
• Ability to order food and supplies as needed.
• Ability to work early/late hours.
• Outgoing, friendly personality, with the ability to work with the Guest and Team Members under pressure and in routine situations.
• Ability to accurately operate a cash register at some locations.
• Previous experience helpful.
• Driving as needed for grocery store runs, bank runs, cookouts, and other errands as needed.

You are the glue that holds Wildwater together. Supervise and lead staff in daily responsibilities.  The Chattooga is looking for a Food Service Manager and a Property Maintenance Manager for the 2024 Season.  Contact Danny Hales at dahales6190@gmail.com for more information.

• Must be detail-oriented and possess good communication skills.
• Outgoing, friendly personality, with the ability to work with the Guest and your Team Members under pressure and in routine situations.
• Must be the first to always demonstrate commitment to our Guests Experiences.
• Capable of accurate record-keeping, managing finances, effectively scheduling employees to meet changing public demand.
• Must maintain a professional manner work well under pressure, remain calm and flexible.
• Ability to work early/late hours.
• Ability to delegate duties.
• Previous managerial experience is helpful.
• Driving as needed for post office runs, bank runs, shuttles, store runs, and other errands as needed.

Thank you for your interest in becoming part of our Team, we are looking forward to reviewing your application.

Canopy Manager

Requirements (in addition to Canopy and Lead Canopy Rangers)

• Minimum 21 years old
• Current First Aid & CPR
• Able to work well on and lead a team
• Willing and able to teach about local history, environment & culture
• Capable of providing leadership and guidance
• Strong communication skills
• Able to lead in stressful situations
• Responsible for maintaining a safety-conscious operation
• Punctual and committed
• Willing to assist as asked or needed
• Able to make risk management decisions
• Willing and able to provide direction to others
• Capable of leading/managing a team
• Strong organization skills
• Able to manage reports, cash flow, payroll, and employees

RESPONSIBILITIES

• Serve as course manager
• Coordinate course opening and/or closing responsibilities
• Manage small group training with 1 or more coworkers
• Assist with physical or emotional challenges
• Communicate needs and challenges appropriately to the team
• Share and teach specific facts and stories about the environment & region
• Manage risky behavior and maintain control at all times
• Provide appropriate treatment and communication for any injuries
• Support professional, friendly atmosphere & experience for Guests & co-workers
• Complete required reports and paperwork
• Maintain a professional, friendly work & operational environment
• Foster educational and technical training for a team member
• Act on inappropriate, risky, or unprofessional behavior
• Dismiss employee unable/unwilling to maintain requirements or responsibilities
• Manage a budget and help prepare as appropriate
• Manage care and maintenance of equipment and facility
• Design and manage ongoing interpretive training for team members
• Create & maintain a culture of success & satisfaction among employees & Guests
• Report issues to the appropriate manager or owner
• Work closely with Wildwater Team to ensure smooth operations for all

Thank you for your interest in becoming part of our Team, we are looking forward to reviewing your application.